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If you wish to speak to a member of our Customer Support team, please call or submit a request.

If your query is about your order, you can check your order status by logging into your account.

Alternatively, you can talk to us via our Live Chat at the bottom of the page. If you're experiencing difficulty placing an order, you can call us on 0330 880 7008 and we'll try to resolve your issue as quickly as possible.


Heating Point is part of Go Home Direct Trading Limited

Go Home Direct Trading Limited

Unit 21 Ash Way

Avenue C

Thorp Arch Trading Estate

Wetherby

LS23 7FR

0330 880 7008

Monday to Thursday - 8am - 6pm

Friday - 8am - 5pm

[email protected]

Contact Customer Support here